Diego Filardi: Driving Operational Excellence and Sustainable Growth Across Latin America’s Hospitality Landscape
In Latin America’s hospitality sector—where volatility, fragmented ownership, and uneven professionalization remain constant challenges—sustainable success is rarely driven by bold ideas alone. It is built through disciplined execution, market sensitivity, and the ability to translate strategy into daily operations. Few companies understand this
Rike Erdbrink: Shaping a New Era of Personalised Luxury at Park Hyatt London River Thames
In luxury hospitality, where expectations continue to evolve and experiences define brand loyalty, leadership rooted in authenticity and purpose has never been more essential. At the forefront of this transformation is Rike Erdbrink, whose global career and people centric philosophy now shape the identity
Mario Gierl: Steering Precise Hotels and Resorts into a Sustainable, Tech-Driven Future
In an industry defined by constant change, evolving guest expectations, and increasing pressure to balance performance with purpose, strong leadership has never been more critical. Among Europe’s hospitality leaders shaping the future of the sector, Mario Gierl, Cluster General Manager at Precise Hotels and Resorts,
Irina Semaca: Leading with Heart and Purpose at Hilton Garden Inn Bucharest Old Town
In the heart of Romania’s capital, where the charm of history meets the rhythm of modern life, stands the Hilton Garden Inn Bucharest Old Town — a landmark that has witnessed more than a century of transformation. Behind its elegant façade is a leader whose
Mark Welbers: Redefining Boutique Hospitality in the Heart of Haarlem
In the ever-evolving world of hospitality, few leaders embody the harmony between tradition and innovation quite like Mark Welbers, General Manager of Carlton Square Hotel in Haarlem, the Netherlands. With more than two decades of industry experience, Welbers has mastered the art of leading with both
David Chavchanidze: From Doorman to General Manager, A Journey Defined by Passion and Purpose
In the ever-evolving world of hospitality, few stories capture the spirit of perseverance and purpose as powerfully as that of David Chavchanidze, General Manager of Hilton Garden Inn Astana, Kazakhstan. His journey — which began over two decades ago as a doorman — embodies
George Ganchev: Leading Fairmont Baku, Flame Towers Into a New Era of Luxury and Innovation
In the world of luxury hospitality, a great leader is more than an administrator — they are a visionary who understands people, service, and the ever-changing dynamics of global travel. George Ganchev, General Manager of Fairmont Baku, Flame Towers, embodies this blend of experience, adaptability,
Philistine Kharbouch: Leading Jannah Burj Al Sarab & Jannah Executive Hotel Apartments to New Heights
Philistine Kharbouch has steadily carved out a reputation as one of the most dynamic leaders in the UAE hospitality industry. Currently serving as General Manager of Jannah Burj Al Sarab and the newly opened Jannah Executive Hotel Apartments in Abu Dhabi, he is more than a manager of
Francelina Amaral: Curating Elegant Experiences with Purpose at InterContinental Cascais-Estoril
With over 25 years of dedication to the hospitality industry, Francelina Amaral has built a remarkable career rooted in passion, people-first leadership, and a keen eye for operational excellence. From her early beginnings at the prestigious Langham Hilton in London to her tenure as General
Ashraf Helmy: Shaping the Future of Hospitality Through Vision and Values
With over 41 years of deep-rooted experience in hospitality, Ashraf Helmy is not just a hotelier — he is a visionary leader who continues to shape the future of Middle Eastern tourism through operational excellence, innovation, and human-centric leadership. Currently at the helm of Miramar